Terms and Conditions

All About Antenatal Courses Cancellation Policy

All About Antenatal courses are services. Provision of the service is considered to have started once booking forms are sent out and payment is made.

If you book on a course and subsequently wish to cancel, refunds will only be given on the following basis and the following charges will be applicable:

An administration charge of £20 will be charged. When this is deducted a percentage refund will be calculated based on the number of days’ notice of cancellation received (prior to the start of the course). This notice must be in writing or by e-mail. After administration fees are deducted:

No. of days notice given

42 + Calendar days
32 – 41 Calendar days 22-31 Calendar days
21 Calendar days or ‘no show ‘

Percentage Discount

75% 50% 25% 0%

If the cancelled place is filled a full refund minus admin costs will be offered. Places are not transferable unless by prior agreement as a waiting list may be in operation. Refunds cannot be given under any other circumstances.

In the unlikely event that All About Antenatal has to cancel a course an alternative arrangement will be made.

Transfer Policy

If a course participant wishes to transfer to an alternative course a charge of £30 will be made. If an alternative date cannot be found then the cancellation policy will apply.

General

The information, techniques and exercises provided within the All About Antenatal courses are for educational purposes only. The information provided is not a substitute for proper medical advice. If in doubt, please consult your doctor or licensed medical practitioner.

Safe Sleep

Allaboutbabies recommends all clients follow safe sleep advice as outlined by the Lullaby Trust https://www.lullabytrust.org.uk/. We do not recommend or support parents who go against SIDS advice and any client choosing to do that does so at their own risk.

vikki@allaboutbabies.org.uk

Confidentiality & Safeguarding.

All discussions which take place between the client and Allaboutbabies are confidential and will not be shared. Allaboubabies will not share any information with a third party without the clients permission. However, if Allaboutbabies believes there is an issue of child welfare, or that a client is a danger to themselves or others this information may need to be passed on to an appropriate source regardless of permission. This will always be discussed with the client first.

Please also take note of our GDPR Policy which is freely available on our website.

Amendments to the Terms

All About antenatal retains the right to amend these terms and conditions in any way it considers appropriate.

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